Is your virtual user being well served?

“Is Your Virtual User Being Well Served?” is an Excellence in Customer Service workshop presented by the Mideastern Michigan Library Cooperative designed to assist libraries in serving the virtual user .  The presenter will be Judith Field, Senior Lecturer at Wayne State University, Library and Information Science Program.   It will be on Thursday, November 13, 2008 from 9:30 a.m. – 1:00 p.m at the Flint Public Library, Room 205, 1026 E. Kearsley Street, Flint, Michigan.   The cost is $15.00 for MMLC Members and $25.00 for Non-MMLC Members.  .3 CEU’s are available.  Reservations now being accepted at Mideastern Michigan Library Cooperative.  To register, phone (810) 232-7119; fax (810) 232-6639 or email bancroft@gfn.org.

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