From ILS to Library Services Platforms

January 27, 2012

Some big news, and big shifts, in the library software industry . . .

Serials Solutions has announced their planned Integrated Library System (ILS) replacement, Intota:
http://www.librarytechnology.org/ltg-displaytext.pl?RC=16501

Big news if they are getting into the library system market; really the post-ILS Market.  Marshall Breeding, of LibraryTechnology.org, and knower of all things ILS, has branded new systems of this type “Library Services Platforms.”  There will likely be lots of more information on these next-gen systems in the following months since they are up-and-coming.

So, lots of news on new Library System Platforms at ALA Midwinter, for Alma (from Ex Libris), Intota (Serials Solutions), Sierra (Innovative Interfaces, Inc.), and WorldShare (OCLC).  The future of library systems; ILS replacements!  The all new inclusive systems that rework library work-flows and combine management of all library materials, print and digital.  These platforms promise to provide an integrated system environment to include Acquisitions, Cataloging, Circulation, Electronic Resource Management (ERM), Serials, Reporting, Link Resolver, Discover Platform (the next-gen catalogs), and any other software that may be part of delivering library services.  Alma and WorldShare are in general release, with others to follow.  These new systems should take hold as open platforms that can take delivery of library Web services into the future.

Alma:
http://www.exlibrisgroup.com/category/AlmaOverview

Intota:
http://www.serialssolutions.com/management/intota/
  
Sierra:
http://sierra.iii.com/

WorldShare:
http://www.oclc.org/us/en/worldshare-platform/default.htm
WS Announcement from December 2011: http://www.oclc.org/news/releases/2011/201170.htm

Related article at:
http://lj.libraryjournal.com/2012/01/future-of-libraries/ala-midwinter-2012-from-consumer-electronics-through-post-ils-top-tech-trends-run-the-gamut


New DALNET Emergency #

February 10, 2009

At the Project Managers meeting on February 9th, DALNET staff handed out new emergency cards with a new phone number to contact staff in case of technical emergencies, including loss of access to Horizon circulation or the OPAC. If any libraries have a need for more laminated cards, please let the office know.

Click here to login to the DALNET website for more emergency contact information or to download the DALNET emergency card for printing.


MLA 2008 Conference Report

November 13, 2008

The 2008 Annual Michigan Library Association Conference was held in Kalamazoo this year on October 22-24.

Shaping your community’s yesterdays for today and tomorrow: building your library’s local history collection – This presentation highlighted many useful tips about establishing or promoting a library’s local history collection.  Kris Rzepczynski, Michigan/Genealogy Coordinator at the Library of Michigan, presented the viewpoint from a large library with an established collection.  Sara Wedell, Adult Services Librarian at the Delta Township District Library, presented the viewpoint of a library just starting out with their local history collection in a new building. Things to consider when creating a local history collection are the scope, what neighboring libraries are doing so as not to duplicate services, whether to circulate materials, and access vs. preservation.  Establishing contacts, such as libraries, historical/genealogical societies, newspapers or churches, within your community is also important.  Resources available to local history librarians include the MeL Genealogy Gateway (which includes HeritageQuest), Michigan County Histories and, soon, SeekingMichigan.org, an online collection of historical collections.

Tech Tools for Reference: a Public and Academic Library Perspective – This was a very informative presentation about all kinds of useful online tools.  Holly Hibner, head of Adult Services at Salem-South Lyon District Library presented some tools from the public library perspective and Christine Tobias, Reference and Technology librarian at Michigan State University showed the audience tools that could be useful in an academic library setting.  A link to their presentation is available here.

Get the Point Across with a Wink – Glenn Fischer from the Genesee District Library presented about a software tool called WINK which is a free way to record computer screen activity, annotate the recording with text or voice, and export the recording in a number of formats.  At DALNET, we have already begun experimenting with this tool for training purposes.

Catalog Records of Tomorrow: Cataloging Rules and Standards in 2009 – This presentation discussed RDA: Resource Description & Access and the Library of Congress Working Group on the Future of Bibliographic Control report.  The portion of the presentation by Lisa Robinson, Head of Cataloging and Metadata Services at Michigan State University, is available here.  Amy L. Ranger’s presentation can be found here.

Michigan Evergreen Project: Michigan’s first open source group catalog – Representatives from the Michigan Library Consortium and the Grand Rapids Public Library discussed the Michigan Evergreen project, an open-source shared system available to Michigan libraries that was launched in 2008.  Currently, the system includes Circulation, and Cataloging, and OPAC, with Acquisitions and Serials slated for 2009.  Libraries that have already migrated included Branch District Library, Grand Rapids Public Library, and Niles District Library.  For more information, see the Michigan Evergreen blog and wiki.

VUFind: an Open Source ILS Independent OPAC – Presentations about VUFind were made by representatives of both Western Michigan University and Eastern Michigan University.  WMU’s presentation can be found here, while the presentation by Jackie Wrosch, Systems Librarian at EMU, can be found here.  VUFind does not replace your ILS, but it can be an improvement on the OPAC supplied by your vendor.  Jackie discussed the improvements that were possible with VUFind, such as the ability to customize, better keyword searching, and integration of outside content, and also the areas that did not quite reach expectations, such as holds/requests, online renewals, and tagging.  Plans for the future include improving the functions they need, comparing VUFind with their vendor OPAC and developing in-house support.

[Report by Kristy Wells]


Arts and Culture as an Economic Development Strategy

November 12, 2008

On Monday, November 10, the Michigan Municipal League in partnership with the Department of History, Arts, and Libraries (HAL) held one of their training seminars at The Henry Ford in Dearborn, Michigan. The presentation was titled “Arts and Culture as an Economic Development Strategy.” The overall theme asserted that arts and culture are key components needed to attract and retain people and businesses in Michigan communities which will help aid Michigan’s economic resurgence.

The keynote speaker was Robert McNulty, the founder and president of Partners for Livable Communities. He is a recognized expert in urban planning and community development by bringing together public and private partnerships to help revitalize cities.

McNulty used Pittsburgh, Pennsylvania and Chattanooga, Tennessee as examples of what happens to a community when money is invested in cultural activities. Both cities were turned around positively through the investment of capital, leadership, innovation, and hard work. He noted that culture and the arts are assets to help achieve the goals of a livable community, and libraries can assist because of their unique ability to change according to community needs.

McNulty stressed the need to use arts and culture to welcome people into the community and added that multiculturalism needs to be celebrated in arts and cultural programs. All programming should be inviting and not excluding. Most importantly, for all of these ideas to work leaders need a “non-politicized” agenda.

One of the afternoon sessions was highlighted by Maud Lyon, Executive Director of the Cultural Alliance of Southeastern Michigan. This organization has a membership roster of 75 organizations throughout a seven county region. The Cultural Alliance of Southeastern Michigan helps to ensure that arts and cultural institutions are included in community decisions and help serve community needs; the Alliance helps draw people into communities as residents rather than as tourists.

In total there were six speakers, and all were excellent. The importance of arts and culture will be vital in building and retaining strong communities in Southeastern Michigan. Many of the speakers asserted that libraries could be a great resource to help attract arts and culture into communities. It was also noted that libraries are beloved yet underfunded. Partnerships will be of great importance to ensure Michigan’s economic recovery.

This free seminar will be repeated on Friday, December 12, 2008 in Kalamazoo, Michigan.


MLA’s Academic Libraries Day Report

May 15, 2008

The 2008 Michigan Library Association’s Academic Libraries Day was held on Friday, May 9 at Central Michigan University in Mt. Pleasant, MI. The theme was “Virtual Libraries/Virtual Learners: A Matter of Perspective”.  There were approximately 80 attendees.  Debbie Morrow from Grand Valley State University Libraries, ARLD Chair, did a wonderful job organizing this event.

Roy Tennant, presently the Senior Program Officer for OCLC Programs and Research, was the keynote speaker. Prior to his current position at OCLC, Tennant worked in academic libraries his entire adult life with a majority of it being at the University of California-Berkeley.

He stressed that it is important to know about our users and where to find them. According to OCLC’s 2006 report titled College Students’ Perceptions of Libraries and Information Resources: A Report to the OCLC Membership very few begin their search at the library’s web site. A majority begin their search using a search engine such as Google. Also this report states that the library brand identity is books. Tennant stated that this should concern us.

Tennant brought up the term “satisfice” coined by Herbert Simon. “Satisficing” means deciding what constitutes a satisfactory outcome and then looking for ways to achieve it. For any given task the user is willing to go through some pain to get results, but users have different tolerances, and our library users may have a low threshold for pain. Many view our library catalogs and systems as painful. He gave an example of the University of California-Berkley online catalog. He stated that it is a home grown system that UC Berkeley made for UC Berkeley librarians, not for students or faculty. And its search terminology did look painful! He added that librarians need to remember that not everyone likes the search as most of us do; users like the find, not the search.

The integrated library system is still needed but a new kind of finding tool on the user-end for searching must occur, Tennant said. He referred to next generation library search engines such as Primo from Ex Libris and Encore from Innovative Interfaces, Inc. (III). Open source systems Tennant mentioned were VUFind from Villanova University and Koha from LibLime.

WorldCat Local from OCLC offers a customized view of WorldCat.org which is the OCLC database open to the public. Presently WorldCat has over 1.25 billion holdings. WorldCat Local puts local items first which differs from the ranking of WorldCat.org. The ranking in WorldCat.org is based on the number of libraries that own the item—the more that own the item the higher the ranking. All of these systems use faceted browsing.

He asserted that searching will happen anywhere such as from cell phones and it will be more disaggregated. The library needs to be where the user is; we need to build a search around them, not around us. And the user is on virtual spaces such as Facebook, Flickr, Meebo, etc.

Our goal needs to be to get users to what they need as quickly and painlessly as possible.  Tennant states that open url resolvers are a good start, but we need to do more. The Getting Users to Full-Text (GUF) Project at the University of Rochester is like a “link resolver on steroids” according to Tennant. This is a move in a positive direction for our users, he believes.

One of the best points Tennant made was showing the audience a picture of very intricate plumbing. Most of us do not care about plumbing unless it doesn’t work and then we call a plumber. He equated it with our catalogs. Our users do not need to see the guts, they just want the catalog to work.

He acknowledged the following barriers: lack of resources, lots of bad data, lack of appropriate vendor solutions, institutional inertia, and staff skill, with the latter being solved by retooling our staff. He viewed our opportunities as follows: working collaboratively, reallocating resources, creating agile institutions, using the library as a user would, and being in physical as well as virtual spaces.

After Tennant’s keynote, there were morning and afternoon breakout sessions. The titles follow:

  • Research Help Now: Virtual Reference Service with a Multi-Library Arrangement
  • Embedded: Librarians in the Online Trenches
  • E-Books: Issues, Perspectives and the Future
  • Navigating the Stream with a Paddle: Video Streaming Applications and Management

I attended two of them and found both very informative. Dr. Richard Cochran, Dean of the Library at Ferris State University, was excellent at facilitating the discussion and wrap-up of the day. The last presentation was from Russ Knopp of Traverse Management Resources. He spoke about the MLA restructuring, transitional leadership, and communities of practice.

This was the first Academic Libraries Day I have attended, and I found it enlightening. The Park Library at Central Michigan University is spectacular!

(Report by Cathy Wolford)


Report from the MLC Technical Services Conference

April 21, 2008

April 15, 2008

Karen Calhoun, Vice President – OCLC WorldCat and Metadata Services, was the first speaker.  Her presentation was entitled “We are all Connected: Metadata Before and After the Web (2.0).” Calhoun encouraged libraries to surface their collections – to make them available to the online community.  OCLC through WorldCat wants to help in this endeavor.  A WorldCat widget is available for Facebook and Google Book Search results have a “Find this book in a library” option which links to WorldCat.  WorldCat in turn will drive users back to their local library’s collections.  Calhoun also suggested that libraries embed their presence into course management systems like Blackboard and WebCT.

The next speaker was Tim Spalding, the founder and lead developer of LibraryThing.  LibraryThing is a social cataloging site where users can catalog their book collections, join online groups with similar interests, and see who else shares their taste for books.  LibraryThing for Libraries (LTFL) is available for library catalogs.  Fifty libraries so far have subscribed to this service where other editions, reviews, similar and recommended books, and tags can be seen for a title.  Danbury Public Library, King County Library System, and Seattle Public Library (a Horizon library) are some of the libraries currently using LTFL. 

Nancy Fleck, Assistant Director for Technical Services and Information Technology at the Michigan State University Libraries, next presented about Encore from Innovative Interfaces, Inc.  She discussed the reasons that MSU decided to go with Encore and the features that they liked, such as relevancy ranking, tag clouds, facets, and a Did You Mean? feature.  Here is a link to see how it looks:  click here.

The next speaker was Christine Oliver of McGill University, who discussed RDA: Resource Description and Access.  She is the chair of the Canadian Committee on Cataloguing and chair of the RDA Outreach Group.  She gave a thorough explanation of what RDA is and the background of it.  Oliver also discussed the relationships between FRBR and RDA, and AACR2 and RDA.  The projected timeline is for a complete draft of RDA to be available for review in July 2008, first release in early 2009 and implementation by the end of 2009.  Also available will be a “crosswalk” to AACR2.  For more RDA information, please visit the Joint Steering Committee’s website at: http://www.collectionscanada.ca/jsc/rda.html.

The final presentation was entitled “Cooperation, Communication, and Collaboration: The 3 C’s of Workflows at the WMU University Libraries Technical Services Department.”  Sheila Bair, George Boston and Randle Gedeon of Western Michigan University shared information about the relationship and workflow between the cataloging, acquisitions and serials and electronic resources areas of WMU’s technical services department.


Library Camp 2008 (LibCampA2)

March 21, 2008

20 March 2008
http://libsuccess.org/index.php?title=Library_Camp

Recurring Theme: Can libraries afford to invest time and money into development and new technology? Can they afford not to?

Session A: Drupal, an open source Content Management System (CMS)

http://drupal.org/

·         lots of API’s

·         large user community for support

·         uses MYSQL database to store info

·         allows users to do blogging and other cool stuff

Session B: ILS

·         a division between the ILS and the OPAC is developing

·         The patron is the wedge: what do they want?  This should drive library decisions.

·         academic battle: letting go of wanting to teach good research skills; in the future teaching students to learn will not have to include how the find research items, it will just be easy

·         will eBook providers drop DRM???

·         can we use/embed web resources (sites, eBooks, etc.) within the OPAC instead of going to another site

GIMP (free image tool): http://www.gimp.org/windows/

Session C: Web 2.0 in a 1.0 Library World

·         Twitter: RSS to Twitter sends the message to the phone

·         Sell 2.0 by implementing it

·         2.0 enables your users to contribute to the library

·         be prepared to show some staff how they will still be needed and to show other staff how they won’t need to do more work: paradoxical needs of staff members

·         it term: tagging

·         Creative Commons = free culture licenses

·         23 things; skokie 10 things

·         How can the library be WEB scale in 2.0 implementations?

Session D: Show & Tell

·         www.conduit.com free, hosted, customizable, installable search bar.

·         MTagger

·         dplteens.blogspot.com

·         AADL Gaming


MLA Annual Conference Report by Cathy Wolford

November 28, 2007

MLA 2007

The Michigan Library Association’s annual conference was November 7 through November 9, 2007.  One of the programs I attended was titled “Catalog 2.0.”  It was very informative and relevant to DALNET.  The presenters were Jackie Wrosch from Eastern Michigan University (formerly of DALNET); Krista Graham, Electronic Resources Coordinator/Reference Librarian at Central Michigan University; Dao Rong Gong, Catalog Librarian at Michigan State University, and Juliane Morian, Head of Electronic Services at Clinton-Macomb Public Library.

Jackie explained various ways that Eastern Michigan University (EMU) tries to make their OPAC more user-friendly and dynamic.  One way is to embed java script into the HTML templates that come with their OPAC. Also, an open source alternative she is investigating is from Villanova University and called VUFind. It was released this past July in beta. The library at Villanova University uses Voyager for its ILS as does EMU. VUFind has faceted searching which is becoming very popular. If you are interested in looking at some library catalogs with faceted searching try these:

North Carolina State University

Queens Library

Miami University (Ohio)

Peninsula Library System

Plymouth State University

Michigan State University (MSU) was one of the initial 13 libraries that entered a partnership initiative with Innovative Interfaces to help develop Encore, Innovative’s answer to Library 2.0. Recently Encore beta went live in Michigan State’s opac. In this MLA program, Dao Rong Gong from Michigan State University explained the development and features of Encore. Through a survey link on the Encore search page, MSU is hoping to get feedback about what users think about their searching experience with this new product. For a recent press release from Innovative concerning the launch of Encore please see this link.

Clinton-Macomb Public Library did usability tests of their library web site last August. Juliane Morian explained that their users wanted “keyword” searching taken off of the quick search and added to the advanced search. Users also requested that the font size be increased. She showed us their old home page and catalog and compared it to their new home page and catalog. The visual differences were dramatically better in their new version. She mentioned that they used contrasting colors to make items “pop.” She also configured the MeLCat search in their catalog to imitate the look and feel of the Clinton-Macomb’s library catalog. She described it as a “virtual MeLCat branch.”

Krista Graham from Central Michigan University (CMU) had two focus groups help their library determine what patrons would prefer in the library catalog. The librarians had some pre-selected catalogs to show the groups and asked what they liked and did not like about them. The consensus was that they did like spell check. The users also wanted advanced searching on the first page of the library catalog. Both Krista and Juliane agreed that when asking library users what they want in the catalog, the answers may be surprising.

There were several very interesting and informative programs at this year’s MLA conference. Next year the conference will be held at the Radisson in Kalamazoo, Michigan during October 22 through October 24, 2008.


CODI Conference Report, November 7-9, 2007

November 14, 2007

CODI 2007

This year’s Customers of Dynix, Inc. (CODI) conference took place in Pittsburgh, Pennsylvania. George Marck attended the conference as the DALNET representative and reports the following:

Early in the conference, Gary Rautenstrauch, the CEO of SirsiDynix, stated that the company needed to pay particular attention to their Horizon customers; there were several positive signs that the company has finally begun to do that.

In particular, SirsiDynix has announced that they will continue to support their Horizon product for at least the next four to six years. In addition, they announced that there will be a new version of the Horizon 7.X series, which will be available in general release in early 2008. They also plan to release two new versions of HIP at the same time – HIP 3.09 and 4.16.

Much of the conference was devoted to the new joint product release from SirsiDynix which is called Symphony. There were workshops on the following: preparing your data for moving to SirsiDynix Symphony; project plan implementation for upgrading to Symphony; basic system administration and maintenance in Symphony; and the basic architecture of Symphony. The good news is that Symphony is built on a platform utilizing the current releases of Oracle (a better supported database version than SYBASE, which is used by Horizon) and JAVA, and employs a thin client.

In addition, there were workshops on the new releases of HIP as well as SirsiDynix new federated searching product, EPS (Enterprise Portal System). There was also a workshop session for large libraries using Horizon. Most of them plan to use Horizon for the foreseeable future and to evaluate the marketplace sometime later. So, DALNET is not alone in its current plans.


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